Communication Skills and NLP

Image of tin cans on a string, what is effective communication?

Neuro Linguistic Programming (NLP) is one of the most powerful forms of applied psychology available today. 

Imagine the impact of being able to increase the effectiveness of your everyday interactions by even 10-20%. NLP teaches you the skills to communicate with more clarity and personal impact.


Neuro Linguistic Programming is the study of what works. It is process of unpacking the "how" of what we do and exploring ways of doing that more often and more effectively. The field of NLP is huge and it has many applications both in business and personally. Within "communication skills" the focus, within this course, is on building rapport more effectively with more people. Many of the techniques in this course are equally applicable to presentation skills.

Rapport is the ability to join people where they are in order to build a climate of trust and respect. We all have had experience of "clicking" with someone almost instantaneously. With others it can take a while to "warm up" to each other and unfortunately with some we can never seem to see "eye-to-eye". Having rapport and being able to connect with people does not mean that you have to agree. It does means that you are able to understand and appreciate where the other person is coming from and by using basic communication skills you can produce more favourable outcomes.

NLP teaches you the skills to communicate with more clarity and with personal impact.

When people come into contact with the health service, they can very often be anxious or stressed about their situation, Very often when people are interacting with you they are completely unaware about how their behaviour is effecting the interaction. 

N.L.P. can provide tips and ideas about how to positively effective communication with others. This in turn can make people feel at ease and make it far easier to elicit the information you require to do an effective job.

People like people who are like themselves in some way and to be able to influence you have to able to appreciate and understand the other person's standpoint. It is very easy to say that you try to "see it from the other person's point of view" or even "walk in their shoes" but do you regularly actually do just that? 

If you would like to know what other people have felt they have gained from this training please visit our testimonials page.

Picture of a doctor effectively communicating to a patient

The Aim

The aim of this course is to learn N.L.P. techniques so you can communicate using words and behaviours to which your listeners/patients will both relate and understand.


By the end of this training session, delegates will have;

1. Understood the importance of well formed outcomes.

2. Discovered their own sensory preference and discussed how to use this effectively when communicating.

3. Been able to use body language to impact interactions with others.

4 Experienced the power of language patterns when talking to others.

5. Been introduced to the N.L.P. concepts of anchoring and modelling.

COURSE DURATION: a half or full day.

Please view testimonials about i4 Training to see what others have experienced.